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Two simultaneous wireless networks deliver better connections with less interference, Greater bandwidth for high-quality media streaming and better online gaming, Push `N¿ Connect securely connects devices at the touch of a button, Automatic Quality of Service (QoS) for reliable Internet, voice and gaming applications, For use with ADSL broadband (through the telephone line).
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Technical Details
- Two simultaneous wireless networks deliver better connections with less interference- Greater bandwidth for high-quality media streaming and better online gaming
- Push `N¿ Connect securely connects devices at the touch of a button
- Automatic Quality of Service (QoS) for reliable Internet, voice and gaming applications
- For use with ADSL broadband (through the telephone line)
See more technical details
By pookieslw
It didn't work. I am not a computer geek, but I have a moderate amount of experience with this. I called support. I got someone in India who could/would not listen to my question - wanted to follow the script and couldn't really understand English or her script. I sent a complaint email - never got a response. I think it's interesting that their support web page takes you to a paid service (by them) for most problems.
I returned to Amazon and bought a non-Netgear product at Staples.
By L. Okeefe (Los Angeles, CA)
We have been extremely disappointed with this product and with Netgear.
We bought it in December and it started having problems after one month. We were in contact with Netgear customer service on several occasions (over 15 times), but ultimately in month 3 of owning the router, it completely stopped working. Netgear kept blaming the problem on our internet provider (AT&T), so we bought two other router/modems. Both of these worked really well, but still the DGND3300 would not work. It took an entire month of battling with Netgear to receive an RMA number from them so that we could exchange the product. (After one month, it could no longer be returned to the store where we bought it.)
During this battle, keep in mind that Netgear did everything possible not to exchange the product. They told us it all had to be done by email, but they stopped responding once we proved that the product was defective. As a result, the case was automatically closed due to inactivity. When we called customer service, no one answered the phone, the voicemail was full, and no hours were given for when someone is in the customer service office. (We called at various times of the day.) One time out of five attempts I reached customer service only to have them say that tech support is in charge of RMAs (returns), while tech support says customer service is in charge of returns.
One month after receiving the replacement product (for which the customer is responsible for shipping), it stopped working again. Unfortunately, the software warranty is only good for 90 days after purchasing the ORIGINAL product, not after receiving the actual product that you have on hand. They say that they are absolutely unable to provide refunds; they can only do replacements.
Why would I ever want another Netgear product? Their supposed "best" product breaks within one month, and the customer service is a joke.
By Maritime Research (Madison, WI USA)
I bought this modem to replace an old Wireless G LinkSys and to replace my old Westell 6100 DSL modem from Verizon. The strong points of this modem are the fact that it transmits at both the G and N standards (my old laptop detects two different wireless sources from the modem, both G and N), and that it includes both a wireless router and a DSL modem. It also includes a USB port to plug an external hard disk into. I put a 1TB drive on it and was able to share the drive with all the PCs on my network...a really nice feature. Unfortunately, I had a terrible time setting it up. After it failed to connect with my Verizon DSL, I called Netgear and talked with their technician, who was overseas but spoke passable English. He walked me through the diagnostics but couldn't figure out the cause of the issue. He referred me to Verizon tech support. Although the literature that came with the modem said that it was compatible with Verizon DSL, the Verizon tech refused to help, since it was not their modem. They told me that it would not work with Verizon DSL (which I later proved to be incorrect) and recommended I return the unit and rent another DSL router from Verizon Sadly, after being handed off by both Netgear and Verizon's tech support people, I was on my own and was ready to return the unit.
Fortunately, after a few hours of online research, I finally discovered that Verizon in most of the US, uses the MAC address of the DSL modem for authentication and requires special ADSL multiplexing settings (VPI=0, VCI=35). As such, I had to clone the MAC address from my old Westell modem and change the ADSL setting, but it finally worked (after 5 hours of labor). There is no formal info about this requirement in any documentation from either company. One other caveat I should note is that you won't be able to take advantage of the Wireless N speed increase unless you have a NIC card that supports Wireless N. Beware, not all NIC cards that claim to support Wireless N can actually do so. My new HP laptop with Windows 7 has an Intel WiFi Link 1000bgn NIC card that is claimed to "support" Wireless N. However, it cannot detect the N wireless network and only supports 2.4 Ghz, not 5 Ghz. As such, it is not truly Wireless N compatible. Consequently, if you purchase an N compatible NIC card to take advantage of the increased speed, be sure that it can handle the new 5 Ghz bandwidth. In the final analysis, I like this Netgear modem/router and would recommend it. However, I am left with a bad taste in my mouth from the setup and compatibility caveats.
By L. Yang (CA, USA)
I purchased Netgear DGND3300 to replace my 3 old equipment: DSL modem, router and AP. The setup was very easy and I got everything I had wanted, except one important feature: fast file transfer between my network drive (NAT) and my laptop which was why I wanted to upgrade my old system at the first place.
I was able to get a file transfer rate of 70mbps between wired devices. But, the LAN and WAN is a completely different story. Althoug the link icon was reporting 270mbps, the actual file transfer rate was fixed at 15mbps. This was exactly the same rate I had with my previous wireless-G AP and 10/100 router. I have done all kind of experiments using multiple laptops including a brand new HP Envy 15 next to the antena.
It appears that Netgear simply put 3 hardwares together without concerning the linkage amount them. The 270mbps works on paper because the bottleneck is at WAN and LAN. I found absolutely no benefit of using this Wireless-N. To prove I was not an idiot, I borrowed a gigabit wireless-N AP from my borther-in-law with my old 10/100 router and enjoyed a 70mbps file transfer rate between NAT and my HP Envy.
I had contacted the tech support multiple times. Except being polit, they were not very helpful. They just said my unit was a defective one. Then, I found a 2-star review on Amazon saying there was a hardware limit of 2MB/s (16mbps) transfer rate between USB to LAN. I think it might apply between LAN and WAN.
One more minor software problem (might be just for me): you can only setup one schedule to manage the firewall for parent control. This is not enough if you want to control the gaming and the regular intenet access at different schedules for chidren with different ages. My 10-year-old Seimens router allows 6 schedules.
I returned this unit back to Amazon.com which was the first return out of >50 purchases. The return process went through very easily.
Don't buy this product if you are interested in using NAT for your wireless devices.
By ZHU ZHAO JUN
Thanks to Dual Band Wireless-N technology, the DGND3300 delivers exceptional wireless performance by avoiding interference from household devices such as baby monitors, microwave ovens, and cordless phones. The RangeMax Dual Band Wireless-N provides up to 23 free channels (versus just three with regular Wireless-N), and the DGND3300 also has eight internal antennas for optimal wireless connectivity.
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