Ionic Pro CA200T Twin Pack Compact Ionic Air Purifier with Bonus Car Ionizers Reviews
Other products by Ionic Pro Ratting 3.5 Out of 5.0 Special Offer Total New 5 Total Use 1
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The Ionic Pro Compact Ionic Air Purifier is the compact version of the original and is perfect for delivering fresh, purified air to small rooms in homes or offices. The bonus Ionic Pro Car Ionizer plugs into your car's cigarette lighter socket. Sit back and enjoy the ride as it works silently and effectively to clean, refresh and purify the air in your car.
Technical Details
- Ionic Pro pack includes 2 compact air purifiers and 2 car ionizers for fresh, clean air; purifiers for rooms 250 square feet in area- Plastic and metal purifier construction with 3 steel particle collection blades; push-button operation
- 2-speed purifiers operate at less than 12 watts; car ionizers plug into 12-volt lighter sockets
- China-made purifiers require no additional assembly; ionizers swivel for ideal placement
- Purifiers each measure 18-1/2 by 7.5 by 6-1/2 and ionizers 4-3/4 by 3-1/4 by2-3/4 inches apiece; 15 pounds upon shipping
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By Trevor Ashley (Elkridge, MD, USA)
I originally purchased this product 3 years ago from WalMart. I loved the product and had no problems with it. I had a problem with pet odors in my home and after using the product the odors were gone! It was easy to use and easy to clean. After about 3 years of continuous use, the product broke down. I recently purchased the product from Amazon in this 2 pack. I read some customer reviews that were unhappy with the customer service, but since I hadn't had any problems with the product, I ignored them. When I received the product I opened it immediately and plugged them both in. One worked perfrectly, the other was defective. By the time I went to return the product, it was too late to return to Amazon, so I needed to contact the manufacturer. I called them and they said they would call me back. They never did. A few weeks later, I tried again. Then said they would call be back, but again 2 days later I had not heard from them. I called a third time and spoke with a woman that did not speak very good english. She informed me that I would have to mail it to them at my cost and keep track of the shipping number. When the product arrived there I was to call them back and let them know that THEY had received it. Then I would be charged $29.95 to send me a new unit. So, I spent approximately $100 for a defective unit and would have to pay around $60 to get a new one sent to me. Needless to say, I am not returning the product and I will not be purchasing a replacement from this company. Buyer beware!
By M. Dominguez (New York)
Ok,
These Ionic purifiers do work; however, mine stopped working after a year and here's what the Tech Support representative told me over the phone:
Rep: "Sir, how long have you owned the twin purifiers?"
Me: "about a year and a few months now."
Rep: "What is the problem?"
Me: "A RED light comes on right after I turn them on but the metal filters are clean!" Note: red light means filters must be cleaned.
Rep: "Ok, sir. What you need to do is send them both in and we'll replace them"
Me: "How much will this cost me?"
Rep: "$50 for you to send them and another $30-$50 for us to send them back"
Me: "What is the reason why they BOTH stopped working?"
Rep: "Well, after 1 year, use or no use, the wires inside the purifiers die and need replacing"
Me: "So, every year or so I must spend another $100 to get these working again?!!!"
Rep: "Yes, Sir. That's correct."
Me: "Ok. Well forget it. I will go on and give my review on these items right now."
As these Ionic purifiers seem to do a good job cleaning the air "without the consumer having to keep buying filters", the truth is that you must continue buying them every year for $100. According to the rep they give you news ones; they do not fix them or replace the dead wires.
I, for one, will not purchase this brand again. I do not hold a grudge against the people who sold them to me or the makers, but you as a consumer who wants things to last and work properly, beware of this twitch/deffect/malfunction or whatever you may want to label it.
Do your research for a real good filter. I am off to that search right now.
By Virginia America
I bought this twin pack Ironic Pro CA200T Compact Ironic Air Purifier at Amazon.com in May 2009. Four months later (September 2009), one of the unit died. The light kept blinking althought I thoroughly deep cleaned from inside out using the blower, including cleaning the 3 steel particle collection blades. I called Iron Pro customer service and followed their instruction to deep clean again. The unit still did not function. Their customer service rep told me I had to pay $19.99 for them to ship the new unit to me, and I had to ship the defective unit back to them at my own S&H expense. I did not want to go thru all the hassles. I finally had the trash hauler haul it away. The Car Ionizers were also useless. I kept them in my vehicles for awhile and finally threw them in the trash bin also. I do NOT recommend this to anyone. Amazon should not sell this product to its customers due poor quality of the twin pack.
By Ben from SGV
I am having the same experience as many of those who have had their unit fail. The clean light will stay on rendering the unit useless. This is after 5 months of use. I should have done a little more research before ordering this paper weight. Now that the unit has failed, I am reading that I am one of countless people who are having the same problem.
The warranty process is the worse I have ever seen. I was forced to call 4 times, the first two times they told me to call back the following day because their system was down. The 3rd time I was told someone would call me back because customer service was busy?!?! The final call I was told to fax my receipt to them then call them back within 48 hours to get a return address to ship the unit back to. I would then be charged $30 for them to ship the unit back to me. If anyone is even remotely of ordering this product, DON'T! It is not worth the time and aggravation.
By Roger T. Miller
save your money. we purchased 2 sets of the 2 pack to use around our house. only one left working. the other ones did not last very long.
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